Privacy Policy

Effective Date: 01 January 2025

Last Updated: 01 January 2025

We at houselibrary.co.uk (“we”, “us”, or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

When you use our website or make a purchase, we may collect the following:

Contact information: name, email address
Billing details: name, billing address, payment method (processed by a secure third-party provider)
Usage data: pages visited, download history, IP address, device type, browser, and interactions with the site (via cookies)

We do not collect or store your full payment card details. Payments are securely processed through [e.g., Stripe/PayPal/Shopify Payments].

How We Use Your Information

We use your personal data to:

Process your orders and deliver content
Provide customer support
Send receipts or order confirmations
Detect and prevent fraud or misuse
Improve our website and user experience
Comply with legal obligations

We do not sell or share your data with third parties for marketing purposes.

Legal Basis for Processing

We only process your personal data where we have a legal basis to do so, including:

Contract: To fulfil our agreement when you make a purchase
Consent: When you opt in to receive updates or marketing
Legal obligation: To comply with tax or accounting rules
Legitimate interests: For site security, analytics, and improving our service

Cookies

We use cookies to:

Enable basic site functionality
Understand how visitors use our site
Improve content and layout

You can manage cookie preferences through your browser settings. For more details, see our [Cookie Policy] (optional link if separate).

Data Storage and Security

We store your information on secure servers and take reasonable steps to protect it from unauthorised access, alteration, or disclosure.

We only keep your data for as long as necessary for the purposes described above, or as required by UK law (e.g., tax records).

Your Rights (Under UK GDPR)

You have the right to:

Access a copy of your data
Correct or update inaccurate data
Request deletion of your data (where legally allowed)
Object to or restrict certain uses of your data
Withdraw consent at any time (where consent was given)
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at:
Email: [your email]
Subject line: “Data Request – houselibrary.co.uk”

Third-Party Services

We may use trusted third-party tools (like payment processors or email platforms) that process your data strictly to help us run our business. These services are bound by data protection agreements and may operate in the UK or in GDPR-compliant jurisdictions.

Cookie Policy

This Cookie Policy explains how houselibrary.co.uk (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.

By continuing to use our site, you are giving implicit consent to our use of cookies, unless you choose to disable them in your browser settings. You may withdraw consent at any time by adjusting your cookie preferences in your browser.

8. What Are Cookies?

Cookies are small text files that websites store on your device to collect information about your visit. They help us remember your preferences, improve functionality, and understand how visitors use our site.

9. Types of Cookies We Use

We use the following types of cookies:

Essential Cookies

Necessary for basic site functions (e.g., shopping cart, login, checkout)
These cannot be turned off through our site

Analytics Cookies

Help us understand how visitors interact with the site (e.g., page views, clicks, bounce rates)
We may use tools like Google Analytics (with anonymised IPs)

Functional Cookies

Remember your preferences, like language or display settings

Marketing Cookies (optional, only include if used)

Track browsing habits to show relevant ads
We currently do not use advertising cookies

10. Managing Cookies

You can control or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect how the site functions.

Here are links to manage cookies in common browsers: